Other Services

Better at Home programs provides a range of non-medical support services aimed at helping seniors remain independent for longer. If you are looking for services not offered by Better at Home, here are some resources to help you listed below:

811 HealthLink BC information line

The 8-1-1 service in British Columbia is a health information phone line operated by HealthLink BC, which is a part of the Ministry of Health. By calling 8-1-1, clients can speak to a health services representative, who can connect them with a registered nurse, registered dietitian, or a pharmacist.  There is also a HealthLink BC online directory that is open to the public at http://www.healthlinkbc.ca/servicesresources/.

411 Seniors Centre Society

411 Seniors is designed to give older adults a voice and provide access to information, activities and sustainable services in a safe, culturally sensitive environment that enhances the quality of their lives. 411 Seniors expands their reach through collaboration and partnerships with like-minded organizations. Find out more at: http://411seniors.bc.ca/.


(This information is currently only applicable for Better at Home programs located in Metro Vancouver, Squamish-Lillooet, and Fraser Valley Regional Districts)

BC211 is a three-digit telephone number (2-1-1) that provides free, confidential, multilingual information and referral to a full range of community, social, and government services. Twenty-four hours a day, seven days a week, Information and Referral Specialists link callers to the services and support they need. Resources are also available online at www.bc211.ca.