Better at Home programs will provide a range of non-medical support services aimed at helping seniors remain independent for longer. If you are looking for services not offered by Better at Home, there are some resources to help you listed below.
The 8-1-1 service in British Columbia is a health information phone line operated by HealthLink BC, which is a part of the Ministry of Health. By calling 8-1-1, clients can speak to a health services representative, who can connect them with a registered nurse, registered dietitian, or a pharmacist. There is also a HealthLink BC online directory that is open to the public at http://www.healthlinkbc.ca/servicesresources/.
(This information is currently only applicable for Better at Home programs located in Metro Vancouver, Squamish-Lillooet, and Fraser Valley Regional Districts)
BC211 is a three-digit telephone number (2-1-1) that provides free, confidential, multilingual information and referral to a full range of community, social, and government services. Twenty-four hours a day, seven days a week, Information and Referral Specialists link callers to the services and support they need. Resources are also available online at www.bc211.ca.